LATEST UPDATE: NZ Post says I’m getting compensation (yay). However, there’s no progress with the Telecom Xtra mess. I’ve e-mailed the inappropriately named helpdesk to register my annoyance at the lack of customer service but as yet have had no reply. The score: NZ Post 1, Telecom nil. Read about my dramas with NZ Post. […]
Customer (dis)service: week 5 Read Post »
(This is the Online column, written for The Southland Times) All is not happy in the land of online auctions, with eBay users up in arms over some new and rather silly rules, and increased fees. eBay is a tad more complicated than Trade Me, charging listing fees as well as success fees. Selling via
New eBay measures provoke boycott Read Post »
If (like me) you’re not feeling the love from your ISP lately and if (also like me) you’ve made the decision to have a change, ISP Find could be just what you need. You tell the clever wee site just what you’re looking for in an internet connection and it will find you your perfect
ISPecially need help Read Post »
LATEST UPDATE: For those of you who have been asking, no, my customer service gripes have not yet been sorted. My Xtra connection was back up to speed after the hardware problem was fixed at the exchange but I’ve still had no explanation or apology from anyone concerned. As for the NZ Post drama, they
Customer (dis)service: week 4 Read Post »
I spent last weekend with no cellphone coverage, no internet and in fact no computer at all. Surprisingly, it appears the world is still rotating. Phew. I was in Waikaia, staying with my sister and her hubby at their crib (for non-southerners, a crib is a batch or holiday home). And falling off the wagon
Isolation, alcohol and moths Read Post »
(This is the Online column, written for The Southland Times) I’m guessing the people behind Qtrax are feeling a bit red-faced and silly now after the somewhat premature launch of their music service at the weekend. The plan was that users could listen to unlimited free music online in exchange for taking in an ad
Qtrax debut put off after burst bubble Read Post »
If you’re one of the few people who hasn’t yet checked out the musical offerings of Hamilton robot band The Trons, prepare to be entertained. The four-piece mechanised musos have become something of an internet phenomenon, with more than 200,000 views on You Tube. Yes, they really are robots: the only human involved is electronic
Okay, now for something completely different. Here’s something to make you go awwww its Frankie, the world’s first blue-eyed koala Read more about Frankie, and check him out on video here.
