Customer (dis)service: week 6

LATEST UPDATE: I finally got compensation from NZ Post for the elusive Trade Me package. Phew. 

Sadly, the Telecom situation remains the same. Hey guys, a simple sorry we screwed up would be nice. 

The score remains: NZ Post 1, Telecom nil. 

• Read about my dramas with NZ Post.
• Read about my battle with Xtra.