(This is the Online column, written for The Southland Times) It’s Anzac Day tomorrow so as you enjoy your day off work, take the time to think about the sacrifices made by so many to give us this day. While it began as a day to remember the New Zealand and Australian troops who […]
How good does it feel to be free as a Kiwi Read Post »
LATEST UPDATE: I hope you’re all sitting down as you read this, because you are in for a shock. Someone from Telecom has finally said “we’re sorry”. And offered a refund for all my dramas. Okay, so it took yet another e-mail of complaint on my part to get the apology, and I still haven’t
Customer (dis)service: week 12 Read Post »
This is the Online column, written for The Southland Times) Reader Ken (yes folks, I have more than one reader), was wondering how to go about transferring old media files to something a little more this century. Now, let me first say that I’m a bit of a purist when it comes to music and
Time to convert vinyls into something new? Read Post »
Grant’s back and the latest on my mother-in-law is that she will be transferred to Dunedin Hospital next week, where they will assess her and (hopefully) operate. We should know more in a few days.
This is the Online column, written for The Southland Times) Did I miss the memo? You know, the one informing all customer service personnel that I’m public enemy No 1? If it’s not wayward parcels with NZ Post or dodgy broadband connections with Telecom it’s holiday bookings sprouting wings and taking flight with Air New
It’s not paranoia if they really are out to get you Read Post »
Do we love Xtra? Hmmm, maybe not. If you’re feeling frustrated by lack of broadband speed, you’re not the only one.
LATEST UPDATE: You guessed it, still nothing from Telecom on my broadband dramas earlier this year. The score remains: NZ Post 1, Telecom nil. Read about my dramas with NZ Post. Read about my battle with Xtra.
Customer (dis)service: week 10 Read Post »
Here’s another one some of you might be too young to remember: Tetris. Have you ever played it? How about Human Tetris? Swiss artist Guillaume Reymond did just that using a bunch of people, and auditorium and a spot of stop-motion video: And for those of you who are too young to know Tetris, it’s
