In case of emergency … cross your fingers

I see there’s another drama involving our not-always-efficient 111 emergency services phone system.  This time, it’s come out that police 111 staff have been reprimanded for their failings:  One Wellington staffer swore at and was rude to a caller (on their second warning); A South Islander call-centre worker had a good old nosey through the […]

In case of emergency … cross your fingers Read Post »