I spent last weekend with no cellphone coverage, no internet and in fact no computer at all. Surprisingly, it appears the world is still rotating. Phew. I was in Waikaia, staying with my sister and her hubby at their crib (for non-southerners, a crib is a batch or holiday home). And falling off the wagon […]
Isolation, alcohol and moths Read Post »
(This is the Online column, written for The Southland Times) I’m guessing the people behind Qtrax are feeling a bit red-faced and silly now after the somewhat premature launch of their music service at the weekend. The plan was that users could listen to unlimited free music online in exchange for taking in an ad
Qtrax debut put off after burst bubble Read Post »
If you’re one of the few people who hasn’t yet checked out the musical offerings of Hamilton robot band The Trons, prepare to be entertained. The four-piece mechanised musos have become something of an internet phenomenon, with more than 200,000 views on You Tube. Yes, they really are robots: the only human involved is electronic
Okay, now for something completely different. Here’s something to make you go awwww its Frankie, the world’s first blue-eyed koala Read more about Frankie, and check him out on video here.
(This is the Online column, written for The Southland Times) (aka WEEK 3 of my battle for good customer service) It’s always nice to know I’m not alone, and last week’s column detailing my painfully slow broadband connection speeds certainly provided me with plenty of company. Frustrated net-surfers got in touch via e-mail, phone and —
Customer (dis)service: week 3 (I’m not alone) Read Post »
(This is the Online column, written for The Southland Times) (aka WEEK 2 of my battle for good customer service) I seem to be having some major difficulties when it comes to customer service lately and can’t help wondering if I am being punished for being something really bad in a former life: someone who
Nothing Xtra in this customer service Read Post »
It looks like Britney Spears is determined to retain her top 10 placing in Google’s most wanted, with her latest major dramas. When the news broke last week of her meltdown, it was all over the net in minutes. The deliciously bitchy Perez Hilton was posting blow-by-blow details of all that was happening. (As an
Britney’s dramas keep her on the net’s most wanted Read Post »
My story a couple of weeks ago about a missing parcel and NZ Post’s wayward website seems to have struck a chord with our readers. I’ve had several phonecalls and e-mails from other frustrated NZ Post customers, telling me about the hassles they had with lost mail and not-so-helpful customer service. I phoned our postal
