Merry Christmas!

xmas-ugly The big day is here and we are about to embark on a gift liberation mission, freeing the many lumpy but brightly wrapped offerings under the tree from their red and green confines.

Unlike last year, we managed to make it to the big day without Seymour the Wonder Cat opening and eating his present two days before Christmas. It was a lesson learned, this year there’s nothing with catnip under the tree. Besides, he doesn’t need it … he has his very own catnip plants now and has turned into something of a pothead.

Norman, on the other hand, seems to be one of those cats who isn’t really affected by catnip. Good thing, too. She’s crazy enough already.

Anyway, Merry Christmas and happy festivities one and all, and to everyone turning up here later for the annual Christmas barbecue: I’ll be mixing drinks today but not partaking.

Bugger.

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Customer service? Pfffft

It’s nearly the end of the year, so it must be time for me to have another rant: this time it’s about a large, well-known cafe at a local department store.

Nick and I went there the other day for lunch. We looked at the specials sign outside the door and decided the menu looked reasonably appealing (hey, it was mid afternoon and I needed to find some lunch so I could take my heart pills, the offerings weren’t spectacular but they were okay-ish).

issues-burgundyAfter queuing for what seemed like an eternity but what was probably really somewhere between five and 10 minutes, the wee chicky babe at the counter informed us that no, we couldn’t order anything from the menu because the kitchen had closed.

I told her we had only come in because of the items listed on their specials board at the door and, after rolling her eyes, she informed me the sign was no longer there.

Well it was fecking there when we arrived, not our fault we had to wait so long to be served. Anyway, after suggesting they should actually have the time fact the kitchen closes part-way through the afternoon noted on their sign, I said we’d go elsewhere.

But no, we would still have to pay for sandwich and cake Nick had put on the tray as we made our way along the queue to be served.

I didn’t want anything they had to offer because of health issues: I’m diabetic and have a slightly buggered heart (hence the medication and pending surgery).  I didn’t want a salt-laden ham sandwich or one of the luminous yellow pastry things lurking in their food cabinets. I was hoping to order soup. I tried to order soup. I got an eye roll and attitude in response.

This isn’t the first time I struck this at this same cafe: earlier in the year we went there one Saturday and discovered the kitchen had closed (it was earlier in the day) and once again, there was no indication of this until we got to the end of the counter and tried to order.

And again, I got attitude.

Anyway, I told the cheese-roll jockey serving us that we had come into the cafe only because of the sign outside, which gave no indication the kitchen was already closed. Eventually she went off to see her manager, then came back to the counter and told me we wouldn’t have to pay.

That was something, I suppose. An apology for the rude attitude would have been better.

And before anyone mutters anything about it being close to Christmas, overworked staff etc, shut it! We’re all in the same boat and I”m pretty sure that if I started taking out my pre-Christmas mood on our readers and advertisers, my boss would be spitting sparks.

Besides, the last time I got bad service and bad attitude there it wasn’t Christmas, it was just a quiet Saturday afternoon.

 

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Santa’s got a present for you

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I love a good fairy tale

rememberchildren

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Good ad for birth control

love-hate-tattoo

We went out for dinner to the Cabbage Tree last night. It could have been a nice evening but it was buggered up by a clutch of screeching brats who were running around as their indulgent parents looked on.

Why is it these people think the rest of the world is as delighted by the company of their offspring as they are? Because we’re not.

If I want to spend an evening listening to children scream and shriek as they jump up and down on the chairs and climb across the table, I’d go to McDonald’s. Actually, I don’t even think McDonald’s would tolerate that behaviour.

The children appeared to be with a group of simpering adults who could do with spending less time making sure their hair is perfectly styled and more time actually parenting. One of the waiters told the children a couple of times not to run around inside the restaurant but it continued, with ineffective mothers looking on adoringly as their little brats continued to ruin the evening of everyone else. In the space of about 10 minutes they very nearly ran into staff laden with both full and empty dishes half a dozen times and it was the fancy footwork of the waiters and waitresses that stopped them wearing the lot.

When I was growing up, we rarely went out to a restaurant, but when we did we knew how to behave. My parents weren’t tyrants, they weren’t even overly strict, but we knew that a certain standard of behaviour was expected.

badge (1) Then, when I became a mother myself, I had those expectations for my son. I’m not saying he was a perfectly behaved when he was a nipper, because all kids play up at times. It’s normal. However, we never had the whole “being a brat in a restaurant” situation arise because when he was of an age where I thought he might not handle sitting down and behaving at grown-up  restaurants, I didn’t take him to them. Have these parents not heard of McDonald’s or Cobb and Co?  We didn’t take him to a grown-up restaurant until we felt he was old enough to appreciate and enjoy it because that’s better for everyone: us, the kid and other diners.

What made last night’s noise-fest even worse is that the restaurant has a substantial outdoor area and it was a beautiful evening: can’t these people send the fecking children outside to run around? Isn’t that what normal kids do?

It’s worth mentioning that the noisiest of these creatures were two little girls who looked old enough to know better, probably somewhere around 8-10 years old. And contrary to the beliefs of one of my family members (if you’re reading this, you know who you are and you won’t be surprised by my aversion to screaming brats because we had this same discussion as you looked me in the eye and told me all children scream when they are playing): normal children don’t scream like banshees when they are playing. I didn’t, neither did any of my siblings. Neither did my son.

Sadly, this isn’t an uncommon experience in restaurants these days. Parents, it’s time to take some responsibility: if you can’t control them, leave them at home.

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Today’s forecast …

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Click for Invercargill, New Zealand Forecast

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