Customer (dis)service: week 9

March 20, 2008
By

LATEST UPDATE: Still no response from Telecom on my slow-speed broadband woes.

No apology, either. I followed up my various phone complaints with an e-mail a few weeks ago but thatโ€™s been ignored, too.

The score remains: NZ Post 1, Telecom nil.

  • Read about my dramas with NZ Post.
  • Read about my battle with Xtra.
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